OUR Expertise
For more than 35 years we’ve provided innovative and effective health IT consulting solutions and services to provider, payer, and medical device clients. Our collaborative approach—building true partnerships—helps us solve their most critical digital and business challenges.
Our digital IT solutions and services have helped our healthcare clients address their unique industry challenges including the increasing demand for automated, intelligent, and fast IT support operations, and the need to improve business efficiency—and ultimately, patient care and outcomes— through data-driven decision making and continuous innovation.
In our more than 35 years of working in the healthcare industry, CTG has served more than 900 healthcare clients in North America and Western Europe and maintains partnerships with today’s leading technology companies.
CTG Healthcare Solutions
Learn more about our tailored solutions for provider, payer, and medical device clients.
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Provider Solutions
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- Patient Portal Support
- Medical Device Support and EHR Integration
- Telehealth Readiness and Support
- Synchronized Care Coordination
- Care Design/Management and Risk Stratification
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- Strategy and Execution
- Quality Improvement/Compliance Consulting
- HCC Management
- CMS Star Rating Strategy
- Health Equity Compliance
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IT Transformation
- Modernization, Securitization, and Streamlining
- Consulting, Strategy, Execution, and Support
- Managed Services and Optimization
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- Migrate, Operate, Optimize, and Support
- DevOps, Managed Service, Tier 1-2-3
- Full Healthcare Cloud Maturity Model
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- Assessment and Roadmap
- Service Desk/Portal Support (Tier 1) and Clinical Service Desk (Tier 1.5)
- Application Management (Tier 2 and 3)
- Scrum-as-a-Service App Development
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- Consulting Partner Supporting all Major EHR Platforms (e.g., Epic and Cerner)
- Training, Readiness, and Activation
- Managed Service for System Support
- Clinical Service Desk (Tier 1.5)
- Business Continuity/Disaster Recovery
- M&A Strategy, Program Management, Implementation, and Optimization
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Ambulatory Advisory Solutions
- Health Equity Execution
- Provider Scheduling Optimization
- Centralized Contact Center Activation
- Strategies for Improving Access and Decreasing No Shows
- Provider Panel Management Strategy
- PCMH and Team-Based Care Assessment and Execution
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Business Solutions
- Implementation/Migration, Support, and Optimization
- Microsoft 365 and Power Platform Apps
- ServiceNow: Automate and Optimize Healthcare IT
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- Advisory and Testing Program Development
- Testing-as-a-Service (TaaS)
- Test Tool Implementation, Support, and Training
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- Acquisition, Normalization, and Standardization
- Data Stewardship and Quality Maintenance
- Automation/AI-Based Monitoring and Cleansing
- DataOps Managed Services
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Payer Solutions
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Member Engagement Solutions
- Centralized, Omni-Channel Contact Center
- Amazon Connect Services
- Risk-Ready Networks
- Care Management/Chronic Condition Management
- Patient Portal Execution
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Payer-Provider Relations and VBC Readiness
- Strategy, Execution, Risk Stratification
- Network Development
- Credentialing and Enrollment
- Care Models
- Provider Relations/Communications
- Performance and Compliance Readiness
- Provider Performance Dashboards
- HCC Optimization
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Payer Operations Modernization
- Program Advisory, Planning, Execution
- System Design, Build, Upgrade Management
- Workflow Review and Optimization
- Agile Transformation and Adoption
- Training
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Business Solutions
- Implementation/Migration, Support, and Optimization
- Microsoft 365 and Power Platform Apps
- ServiceNow: Automate and Optimize Healthcare IT
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- Benefit Automation Testing
- Advisory and Testing Program Development
- Testing-as-a-Service (TaaS)
- Test Tool Implementation, Support, and Training
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Data and Analytics
- Acquisition, Normalization, and Standardization
- Data Stewardship and Quality Maintenance
- Automation/AI-Based Monitoring and Cleansing
- DataOps Managed Services
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Process Automation With RPA and AI
- Medical Management: Intake Management and Audit Compliance
- Business Process Automation
- Satisfaction Processes and Data
- Member Enrollment
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Population Health and Value-Based Care
- Strategy and Execution
- Quality Improvement/Compliance Consulting
- HCC Management
- CMS Star Rating Strategy/Optimization
- Health Equity Compliance
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IT Transformation
- Modernization, Securitization, and Streamlining
- Consulting, Strategy, Execution, and Support
- Managed Services and Optimization
- Smart FHIR Application Development
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- Migrate, Operate, Optimize, and Support
- DevOps, Managed Service, Tier 1-2-3
- Full Healthcare Cloud Maturity Model
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- Assessment and Roadmap
- Service Desk/Portal Support (Tier 1)
- Application Management (Tier 2 and 3)
- Scrum-as-a-Service App Development
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Medical Device Solutions
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Medical Device—Speed to Market
- Roll-out Program Strategy and Execution
- Full-Scale Training Programs and Logistics
- Quality Improvement and Compliance
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Patient Support and Device Management
- Inbound and Proactive Customized Patient Training/Support
- Support Program Build, Rollout, Ongoing Support, EHR/Data Integration
- Technical Support and User/Device Registration
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Data and Analytics
- Normalization and Standardization
- Data Stewardship and Quality Maintenance
- DataOps, IoT, Integration and Provisioning
- Dashboards, Visualizations, Machine Learning
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AI and Automation Solutions
- Advisory and Program Development
- Automation, RPA, Serverless Computing
- Chatbots, Speech/Text Analytics, OCR
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Process and Technology Optimization
- Enterprise Information Management
- System Integration
- Infrastructure and Hosting
- Workflow/Application Review
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Implementation and Clinical Education
- Onsite/Virtual Programs for Medical Devices and Product Rollouts
- Enterprise-Wide Training Programs and Teach-Backs
- Real-Time Reporting and End-User Satisfaction Surveys
- Peer-to-Peer Training and In-Service
- Full Logistics and Team Management
- Comprehensive Scheduling/Tools
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- Migration Strategy and Planning
- Application Modernization and Migration
- Contact Centers/Optimization
- Comprehensive Managed Services
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Application Development and Support
- Program Roadmap and Management
- App Development and Scrum Teams
- Application Management Services
- IT Help Desk, Service Desk
- Test Automation and Services
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Digital Evolution and Transformation
- Enterprise Strategy and Advisory
- Technology Solutions—AWS, Microsoft, ServiceNow
- Governance and Framework
- Communications Training and Adoption
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Solution
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The CTG partner network is built to combine today’s leading technologies with CTG’s digital transformation IT solutions and services to accelerate our clients’ transformation initiatives.
Given the accelerated pace at which new technologies emerge and the specialized and evolving needs of our clients, it’s essential that we leverage industry partnerships to amplify the value we provide to clients.
Our strong partner network provides clients with even greater speed, adaptability, and confidence that their IT and digital transformation initiatives will be powered by the technologies, skills, methodologies, and industry experience necessary to achieve their desired business, technology, and operational outcomes.
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CTG maintains partnerships with industry-leading organizations.
Healthcare and Life Sciences Information
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Knowledge Center
View all of our resources, including videos, blog, news, whitepapers, and webinars
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News
This Week Health: Interview in Action @ ViVE '24
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Blog
Mastering Change: Transforming Workplaces with Smart AI Solutions
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White Paper
Increasing Speed: Digital Acceleration Through Microservice Architecture And Platform Engineering
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Webinar
From Tickets to Triumphs: Simple Strategies to Transform Your Service Desk
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Video
Client Story: Luminis Health Partners With CTG for Epic Go-Live
Let’s discuss
How CTG can help you achieve your desired business outcomes through digital transformation.
Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.
Looking for a job?
We’re always on the lookout for great people who share our commitment to enabling our clients’ transformations.