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Healthcare
IT Service Desk
January 31, 2025
Amazon Lex: A Lifeline for Healthcare Orgs in the Post-Nuance Era
The Nuance IVR Sunset Reality Microsoft's August 2024 announcement stated that healthcare organizations have until June 2026 to migrate away from Nuance IVR...
Joseph Esdale
Healthcare
Epic EHR
January 07, 2025
Epic Community Connect: A Strategy for Growth
Forward-thinking health systems are leveraging their EHR investment to support a health network strategy. Epic offers its enterprise customers the ability to...
Linda Janiszewski
Healthcare
December 10, 2024
Prescription for Digital Agility: 7 Ways Healthcare Transforms in 2025
Let's be honest: healthcare has been late to digital transformation. But that's changing fast, and for good reason, as healthcare organizations are seeing real...
Christine Blanchard
Healthcare
Activation and Training
August 09, 2024
12 Tips on Addressing Skill Gaps in Epic Training
Skill gaps in Epic training can be a significant hurdle, impacting the efficiency and effectiveness of your healthcare organization. Having trained thousands...
Tanya Johnson
Healthcare
Activation and Training
August 07, 2024
How to Incorporate User Feedback Into Epic Training Programs
In the modern digital healthcare landscape where patient access rules are in constant flux, creating EHR training programs that resonate and engage employees...
Tanya Johnson
Healthcare
Activation and Training
August 05, 2024
10 Essential Tips for Successful Epic Training Management
Managing Epic training programs can be a daunting task, but with experience comes knowledge. Drawing from an extensive knowledge base and best practices, we've...
Tanya Johnson
Healthcare
Activation and Training
July 31, 2024
7 Tips for Managing Epic Training Across Multiple Locations
Managing Epic training across multiple locations can be quite a feat. From ensuring consistent delivery to overcoming logistical challenges, the process...
Tanya Johnson
Healthcare
IT Service Desk
July 16, 2024
4 Strategic Healthcare IT Solutions for Improved Patient Engagement
In today's healthcare landscape, patient engagement is more critical than ever. Engaged patients are more likely to follow treatment plans, make informed...
CTG's Thought Leadership Team
Healthcare
Patient Portal
July 10, 2024
AI Chatbots: Meet the Future of Patient Engagement
The role of AI and chatbots in healthcare has been growing rapidly, transforming patient engagement and care delivery. These advancements are vital for...
CTG's Thought Leadership Team
Healthcare
September 17, 2023
Patient IT Support: Enhancing Healthcare Efficiency
Medical practices rely heavily on IT systems, from electronic health records (EHR) to telemedicine, to deliver quality patient care. As technology continues to...
CTG's Thought Leadership Team