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Healthcare
IT Service Desk
January 31, 2025
Amazon Lex: A Lifeline for Healthcare Orgs in the Post-Nuance Era
The Nuance IVR Sunset Reality Microsoft's August 2024 announcement stated that healthcare organizations have until June 2026 to migrate away from Nuance IVR...
Joseph Esdale
Healthcare
IT Service Desk
July 16, 2024
4 Strategic Healthcare IT Solutions for Improved Patient Engagement
In today's healthcare landscape, patient engagement is more critical than ever. Engaged patients are more likely to follow treatment plans, make informed...
CTG's Thought Leadership Team
Healthcare
Patient Portal
July 10, 2024
AI Chatbots: Meet the Future of Patient Engagement
The role of AI and chatbots in healthcare has been growing rapidly, transforming patient engagement and care delivery. These advancements are vital for...
CTG's Thought Leadership Team