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Trinity of Innovation

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

Discover the future with us
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Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

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Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

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About Us

Our strong values form the cornerstone of our identity and are at the baseline of our success.

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Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

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Hybrid Cloud

Explore the added value of cloud adoption for your business

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Data & AI

Discover our different data solutions to help you become a data-driven company.

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Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

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Quality Engineering

Ensuring seamless software, one Test at a time.

Applications Solution

Applications

Building the applications to embed growth, innovation and agility

Business Solutions

Business Solutions

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

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5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

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Services
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IT Team Extension

The best IT professionals to support your projects

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

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Consultancy

The right skills and attitude to support the IT projects at your office

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Projects

Integrating the right digital solutions for your IT project

Industries Back
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries

All industries
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Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

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Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

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Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights Back
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

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Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

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Corporate News

Stay in the loop with our company news, announcements, awards and events.

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Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

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Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

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E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

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Events

Find out where we are going to be next, and register for our upcoming events.

CTG Academy

Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

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Cegeka Why Cegeka
Trinity of Innovation

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

Discover the future with us
Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Why Cegeka

Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

Icons_Navigation_Our Story

About Us

Our strong values form the cornerstone of our identity and are at the baseline of our success.

Icons_Navigation_Annual Report

Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

More Cegeka

Our Management

Corporate News

Contact & Locations

Solutions
Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

RegulatoryCompliance_Visuals_Navigation (1)

Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

Testing_Visuals_IconNavigation (1)

Quality Engineering

Ensuring seamless software, one Test at a time.

Applications Solution

Applications

Building the applications to embed growth, innovation and agility

Business Solutions

Business Solutions

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

5G_Citymesh

5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

Services
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office

Website_Navigation_Projects

Projects

Integrating the right digital solutions for your IT project

Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries

All industries
Website_Navigation_Agri_and_Food

Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

Website_Navigation_Healthcare

Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

Website_Navigation_Mobility

Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

CTG Academy

Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

Join our Academy
Austria (German) Belgium (Dutch) Belgium (French) Denmark (English) Germany (German) Greece (Greek) Italy (Italian) Romania (English) Sweden (English) The Netherlands (Dutch) United Kingdom (English) Careers Let’s get in touch
CTG Join our team Why CTG Back
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions Back

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries Back
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights Back
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

Contact us
CTG Why CTG
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

Join our team Contact us

Industries: Energy

Application Support Solutions

Application management and service desk services to maintain, manage, and support critical applications

Contact our experts Discover our offerings

Energy organizations need to focus on ensuring safe, productive, and cost-effective operations, without worrying about the disruption of critical applications and IT services. Your Application Management and Service Desk teams are essential for silent-running operations and are your “first line of defense” in supporting business continuity.

You must manage your application portfolio to ensure 24x7 availability, maintain service levels, and keep end users at maximum effectiveness. Application outages and end-user issues impact your IT team’s ability to focus valuable resources on tasks that provide strategic value and maintain the advantage your teams are in place to deliver.

Realizing Business Value

CTG has supported more than 900 applications for over 200 clients, resulting in real business value, including:

Decrease Cost120

Reduced costs

Premium Service120

Improved user experience and service levels

tool efficiency gear120

Increased production

efficiency120

Improved operational efficiencies

Management120

Effective workforce management

Application Support Offerings

Designed to maximize the value, efficiency, and cost effectiveness of application management, CTG’s portfolio of services can be delivered in a way that best suits the needs of your organization.

Our delivery models range from managed services to staff augmentation, providing flexibility to support you onshore, offshore, nearshore, remote, onsite, or through blended models. Our onshore remote agent model provides U.S.-based support at a lower cost than traditional dedicated and centralized call centers.

We support everything from industry-specific apps, to current cloud platforms (Microsoft, AWS/Amazon Connect, and ServiceNow), and Microsoft’s digital workplace suite, to legacy client/server applications and associated infrastructure.

A Service Desk That Resolves More Than Tickets

Our solutions provide comprehensive 24x7 support for your applications. The omni-channel capabilities we leverage allow us to supplement human agents with intelligent automation, chatbots, live messaging, and process automation—driving efficiency, user satisfaction, and improved reporting. Designed to minimize disruption and maximize productivity, CTG has provided Service Desk support to clients who have recognized real business value and results, including:

  • Cut or contain costs
  • Resolve issues at the first level to avoid escalation to more expensive resources
  • Improve end-use
  • Free up limited physical workspace, hardware, and supplies
  • Reporting and productivity analysis to ensure the best possible service is provided
  • Significantly reduce the cost of hiring and retaining resources
  • Improved team satisfaction
  • Achieve better implementation outcomes
  • Allows you to focus on ensuring safe, productive, and cost-effective operations 

Why CTG?

Partnership Consulting120
Reliability Matters

Over 55 years' experience providing IT solutions and services

Energy Oil120
Energy Expertise

Over 30 years' experience in the industry and knowledge of industry apps

Experience Industry Expertise120
Experienced Analysts

Trained agents with 3+ with years’ experience and the knowledge to do the job right the first time

Global Network120
Multiple Delivery Models

Flexible delivery models, including onshore, offshore, and blended models, support each clients' unique needs

3 people120
Experienced Managers

ITIL-certified managers with 20+ years’ experience

Connect With Us

Partner with CTG to ensure 24x7 availability of your apps.

CTG can help you avoid disruptions and keep users working at maximum effectiveness. Contact our experts today.