Patient Portal Solutions

The number of patient portal users is skyrocketing, and it can be hard to manage the increase while keeping patients satisfied and providers engaged. 

COVID-19 has drastically changed the way patients interact with providers, as well as their data. At some hospitals and clinics, the number of portal users has nearly doubled. Even before the pandemic hit, HHS announced a new rule that provides patients with more control of and access to their health data. 

Patient portals and telehealth have quickly become critical modes of delivering information and care, and many providers are now are dealing with the consequences of hastily launched solutions. IT teams are overwhelmed and struggle to support the technical needs of this growing user community.

CTG helps you make the most of the work your organization is already doing by building upon current patient portal and telehealth offerings. From build and optimization, to provider adoption, to telehealth integration and patient portal support via service desk, our end-to-end solutions help you keep up with the business and IT demands of an ever-growing community of patient portal users.