LARGE HEALTH SYSTEM

Our client is a large West Coast hospital system.

“We have received positive feedback from both patients and providers since starting the e-consent program…when patients have had extra time to thoroughly review and sign their surgical consent forms, it makes for a smoother check-in process on the morning of surgery. We are thrilled that we are now able to offer this to all of our patients.”

-Health System Executive

CHALLENGE

A large West Coast hospital system historically used cumbersome hardcopy paper consent forms. Patients had insufficient time to review the forms leading up to surgery, and staff faced multiple steps to distribute, collect, scan, and save them. Seeking to digitize and streamline this process, the health system partnered with CTG to support this implementation.

SOLUTION

CTG partnered with the hospital system to implement Epic's E-Consent solution, eliminating impractical paper forms. Now, providers send E-Consent forms pre-surgery via MyChart, allowing for convenient patient review and informed consent discussions. This improves patient experience and safety, while boosting efficiency and data security.

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