Major HEALTHCARE SYSTEM

Our client is a non-profit health system with thousands of users across multiple practices that provide primary, urgent, and specialty care.

CHALLENGE

During an ongoing migration to Microsoft 365 (M365), a major health system previously leveraged a vendor that left them with several gaps and significant risks in their governance settings. As a result, the health system turned to CTG for help.

SOLUTION

CTG performed an implementation assessment and health check of the organization’s M365 environment and, based on the findings, implemented several recommendations. These updates have contributed to a higher level of security and compliance as they continue to roll out the full M365 suite of tools.

Ready to Modernize Your Service Desk?

With CTG and Amazon Connect, you can streamline healthcare communication, empowering agents and enhancing patient experiences through AI-powered efficiency.

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